📞 (775) 858-5700
📍 400 Edison Way, Reno, NV 89502
Representation Contact Information:
Care Flight, a program of REMSA, was established in 1981 with a single aircraft and has expanded over the years to four helicopters, one fixed-wing aircraft, and one ground critical care transport (CCT) ambulance. Care Flight also operates the ground 9-1-1 ambulance service for Plumas District Hospital in Quincy, California. Care Flight is a private non-profit community-based service which is solely funded by user fees and no local community tax subsidy.
Care Flight provides services throughout northwest Nevada and northeastern California region with base locations in Reno, Gardnerville and Fallon, Nevada and Truckee and Beckwourth, California. The Plumas Ground Ambulance Service has three ambulances and one quick response supervisor vehicle. One ambulance is staffed 24/7 with an on-call crew for a second-out ambulance. Care Flight transports an average of 1,500 air medical patients per year and the Plumas Ground Ambulance Service is projected to transport an average of 670 patients per year.
REMSA currently holds five accreditations across all major service lines in the organization.
Accreditations are the backbone of quality and safety throughout the organization and represent REMSA’s commitment to meeting national and international standards. These standards ensure the highest quality of service for our patients, students, and community. Our accreditations include our ground, air and education services as well as our communications center and the REMSA nurse health line.
REMSA Ground Ambulance Transport
Commission on Accreditation of Ambulance Services
Commission on Accreditation of Ambulance Services (CAAS) accreditation signifies that your service has met the “gold standard” determined by the ambulance industry to be essential in a modern emergency medical services provider. These standards often exceed those established by state or local regulation. The CAAS standards are designed to increase operational efficiency and clinical quality while decreasing risk and liability to the organization. The process includes a comprehensive self-assessment and an independent external review of the EMS organization. This independent process provides verification to your Board of Directors, city council, the medical community and others that quality care is provided to the community.
International Academies of Emergency Dispatch – Accredited Center of Excellence
REMSA Communications has been recognized as an Accredited Center of Excellence (ACE) by the International Academy of Emergency Dispatch since 2001, the first in the State of Nevada. REMSA’s commitment to providing high-quality care while maximizing efficiencies and robust Quality improvement process has been recognized through the International Academy of Emergency Dispatch’s highest recognition. This accreditation is awarded to only those centers who demonstrate superior performance in training, quality assurance and improvement process, and very high compliance using the Medical Priority protocol system.
REMSA Center for Prehospital Education
Commission on Accreditation of Allied Health Education Programs
Commission on Accreditation of Allied Health Education Programs (CAAHEP) accreditation of the REMSA Paramedic program ensures consistent quality and adherence to national education standards for all students. This accreditation ensures that students from the REMSA program are eligible to sit for the national paramedic exam and requires a high level of reporting and tracking to ensure student success. Accreditation in the health-related disciplines serves a very important public interest. Along with certification and licensure, accreditation is a tool intended to help assure a well-prepared and qualified workforce providing healthcare services.
Care Flight Air Medical Transport
Commission on Accreditation of Medical Transport Systems
The Commission on Accreditation of Medical Transport Systems (CAMTS) is dedicated to improving the quality of patient care and safety of the transport environment for services providing rotor wing, fixed wing and ground transport systems. CAMTS accreditation standards are the criteria used to measure our level of quality. To obtain accreditation, our service has demonstrated substantial compliance with specific criteria in areas including communications, helipads, infection control, legal and ethical practices, qualified maintenance, risk analysis, operations, safety management systems, fatigue management, training and education, and qualified staff including pilots and medical providers.
REMSA Nurse Health Line
International Academies of Emergency Dispatch – ACE Emergency Communications Nurse System
Accredited Center of Excellence is an award earned through the International Academy of Emergency Dispatch for centers who demonstrate excellence in the Emergency Communication Nurse System. ACE Accreditation is an international stamp of quality for the Nurse Health Line. It gives confidence to the community that our service provides standardized protocol driven assessment for callers and provides care resources within our community to access for non-emergent healthcare needs. REMSA is proud to be the first dually accredited ACE communications center and nurse health line in the world.
All accreditation logos are used in accordance with the guidelines and policies defined by the accrediting body. REMSA represents that it is in good standing and currently accredited by the organizations listed above.
Join the Care Flight Team:
There are many reasons to pursue a career in emergency medical services — an EMS career can be exciting and rewarding, plus you’d be working in service to your community. REMSA is a fully-integrated pre-hospital healthcare provider, offering ground and air ambulance service across northern Nevada and northeastern California. We are a nationally recognized, award-winning, accredited EMS agency offering competitive compensation, a generous benefits package, development opportunities, and flexible schedules. Whether you’re just starting your EMS career or have years of experience in the field, consider joining REMSA/Care Flight. Talk to a recruiter today to learn how you can develop career skills, while providing life-saving care for your community.
Team work makes the dream work – and our dream is comprehensive regional and national coverage for our patients living in the greater Sierra Nevada region! REMSA Health / Care Flight and AirMedCare Network are now working together to make it easier than ever to take advantage of both programs with just one payment! Care Flight and AirMedCare Network memberships offer an alliance of affiliated helicopter and airplane air ambulances that provide medical treatment and transport, dramatically reducing travel time to an emergency facility for members and non-members alike.
Members of the Care Flight and AMCN programs enjoy the added value of never having to worry about out-of-pocket expenses when transported by a participating provider. Ensure peace of mind whether you’re at home or traveling across the United States.